Terms of service

These terms apply when you use this website, ask us for a quote or book work at any DetailingRider studio. By booking with us you agree to them. If something here is unclear, ask us before the job starts and we will explain.

Prices on our price list are starting rates. A quote given over the phone or from photos is an estimate. The final price is confirmed after we inspect your car at the studio, because size, paint condition and existing damage all change the work involved.

If we find something during the job that needs extra work, we stop, explain it and give you the extra cost. We do not carry out extra work without your approval.

A booking holds a slot in our studio for your car. You can move it free of charge if you tell us at least 12 hours before.

For large jobs, such as full body PPF, we may ask for an advance of 30 to 50 percent to hold the slot and order material. If you cancel late after material has been ordered, part of that advance may be kept to cover it. For regular detailing there is no cancellation charge. The amount of any advance is confirmed with you in writing before you pay.

Before starting, we inspect your car with you and note existing scratches, dents, chips, repainted panels, cracked trims and anything else we see. Photos may be taken as a record.

We are not responsible for damage that was already there. Some problems only show up once a car is clean, for example a poor earlier repaint, thin clear coat or a loose trim clip. If we find one, we tell you before going further. Paint correction removes a small amount of clear coat, and on paint that has been polished many times before there may be limits to how much we can safely do.

PPF comes with a written warranty, up to 5 years depending on the film. Ceramic coating grades carry 1 to 5 years. The exact period and conditions are written on the warranty card you receive at delivery.

Warranties cover defects in the product or in our fitting, such as film lifting or a coating failing early. They do not cover damage from accidents, stones that cut through the film, harsh chemicals, automatic car washes, poor washing, or repairs and repaints done elsewhere after our work. Some warranties need periodic check-ups at our studio to stay valid, and your card will say so. Work and accessories not listed on a warranty card carry only the maker's warranty, if any.

Payment is due when you collect the car, after you have checked the work. We accept UPI, bank transfer and cash. You will receive an itemised invoice. We may hold the car until payment is made in full.

We take care of your car while it is with us. Our liability for any loss or damage caused by us is limited to the cost of putting right the work we did, or the damage we caused, and does not extend to indirect losses such as loss of use or travel costs.

Please remove valuables from the car before handing it over. We are not responsible for items left inside. Nothing in these terms limits any right you have under Indian consumer law that cannot legally be limited.

These terms are governed by the laws of India. Any dispute will be handled by the courts in Sonipat, Haryana. We would always rather sort a problem out by talking first, so please call our head office on +91 70561 03055 before anything else.

How we handle your personal details is explained in our privacy policy. We may update these terms from time to time, and the date at the top shows the latest version.